PUBLIC OFFER

regarding the conclusion of a service agreement

General Provisions

This Public Offer contains the terms for the conclusion of the Service Agreement (hereinafter referred to as the "Service Agreement" and/or "Agreement"). This offer is recognized as a proposal addressed to one or more specific persons, which is sufficiently definite and expresses the intention of the offeror to consider that an Agreement has been concluded with the addressee upon acceptance.

The performance of the actions specified in this Offer confirms the mutual consent of the Parties to conclude a Service Agreement under the terms, procedures, and scope set forth in this Offer.

The text below is an official public proposal by the Contractor, addressed to interested parties to conclude a Service Agreement in accordance with the provisions of paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

The Service Agreement is deemed concluded and becomes effective upon the performance of the actions provided for in this Offer, which signify the unconditional and full acceptance of all the terms of this Offer without any exceptions or limitations on an adhesion basis.

Terms and Definitions:

Agreement – the text of this Offer along with its Appendices, which form an integral part of this Offer, accepted by the Customer by performing conclusive actions as provided herein.

Conclusive actions – actions that express the consent to conclude, modify, or terminate an agreement. Such actions consist of the full or partial performance of the conditions proposed by the counterparty.

Contractor's Website on the Internet – the set of programs for electronic computers and any other information contained in an information system, accessible via the Internet by the domain name and network address: https://streamlive.fadme.dev/

Parties – the Contractor and the Customer.

Service – the service provided by the Contractor to the Customer under the conditions set forth in this Offer.

Subject of the Agreement

1. The Contractor undertakes to provide the Services to the Customer, and the Customer undertakes to pay for them in the amount, manner, and within the term specified in this Agreement.
2. The name, quantity, procedure, and other conditions for the provision of the Services are determined based on the information provided by the Contractor when the Customer submits a request, or are established on the Contractor's Website: https://streamlive.fadme.dev/
3. The Contractor shall provide the Services under this Agreement either personally or with the involvement of third parties, and shall be liable for the actions of such third parties as if they were its own.
4. The Agreement is concluded by the Customer's acceptance of this Offer through performing conclusive actions, expressed in:
   • actions related to registering an account on the Contractor's Website, if registration is required;
   • submitting a request to the Contractor for the provision of Services;
   • actions related to payment by the Customer;
   • actions related to the provision of Services by the Contractor.
   This list is not exhaustive; other actions clearly indicating the intention to accept the counterparty’s proposal may also apply.

Rights and Obligations of the Parties

3.1. Contractor's Rights and Obligations:

1. The Contractor undertakes to provide the Services in accordance with the terms of this Agreement, within the time frame and scope specified in this Agreement and/or on the Contractor's Website.
2. The Contractor shall provide the Customer with access to the sections of the Website necessary to obtain information, in accordance with clause 2.1 of the Agreement.
3. The Contractor is responsible for the storage and processing of the Customer's personal data, ensures the confidentiality of such data, and uses them solely for the proper provision of the Services to the Customer.
4. The Contractor reserves the right to change the service provision period and the terms of this Offer unilaterally without prior notice by publishing such changes on the Contractor's Website.
5. The new/modified conditions published on the Website shall apply only to newly concluded Agreements.

3.2. Customer's Rights and Obligations:

1. The Customer must provide accurate personal information when receiving the Services.
2. The Customer shall not reproduce, duplicate, copy, sell, or use for any other purposes the information and materials made available in connection with the provision of the Services, except for personal use.
3. The Customer undertakes to accept the Services provided by the Contractor;
4. The Customer is entitled to demand a refund from the Contractor for services not rendered, inadequately provided, or rendered with delays, as well as if the Customer decides to refuse the Services for reasons not related to any breach of obligations by the Contractor, in accordance with applicable law.
5. The Customer guarantees that all the terms of the Agreement are clear to him; the Customer accepts the terms without reservations and in full.

Price and Payment Terms

1. The cost of the Contractor’s Services provided to the Customer and the payment procedure are determined based on the information provided by the Contractor when the Customer submits a request, or are established on the Contractor's Website: https://streamlive.fadme.dev/
2. All payments under the Agreement are made via non-cash transactions.

Confidentiality and Security

1. In performing this Agreement, the Parties shall ensure the confidentiality and security of personal data in accordance with the current version of the Federal Law dated 27.07.2006 No. 152-FZ "On Personal Data" and the Federal Law dated 27.07.2006 No. 149-FZ "On Information, Information Technologies and Protection of Information".
2. The Parties undertake to keep confidential any information received during the performance of this Agreement and to take all reasonable measures to prevent its disclosure.
3. Confidential information is defined as any information transmitted by the Contractor or the Customer during the performance of this Agreement, except for the exclusions specified below.
4. Such information may be contained in local normative documents, agreements, letters, reports, analytical materials, research results, diagrams, charts, specifications, and other documents, whether in printed or electronic form.

Force Majeure

1. The Parties shall not be held liable for the non-performance or improper performance of their obligations under the Agreement if such non-performance or improper performance is due to an event of force majeure, understood as: prohibited actions by authorities, epidemics, blockades, embargoes, earthquakes, floods, fires, or other natural disasters.
2. In the event of such circumstances, the affected Party must notify the other Party within 30 (thirty) working days.
3. A document issued by an authorized state body shall suffice as confirmation of the existence and duration of the force majeure event.
4. If the force majeure circumstances continue for more than 60 (sixty) working days, either Party may unilaterally terminate this Agreement.

Liability of the Parties

1. In the event of non-performance and/or improper performance of obligations under the Agreement, the Parties shall be liable in accordance with the terms of this Offer.
2. The Contractor shall not be liable for non-performance and/or improper performance if such failure is attributable to the Customer.
3. The Party that fails to perform or improperly performs its obligations under the Agreement shall compensate the other Party for any losses incurred as a result.

Duration of this Offer

1. The Offer becomes effective upon its placement on the Contractor's Website and remains in effect until withdrawn by the Contractor.
2. The Contractor reserves the right to amend the terms of the Offer and/or withdraw the Offer at any time at its discretion. Information about any amendment or withdrawal will be communicated by the Contractor via its Website, the Customer’s Personal Account, or by sending a notification to the electronic or postal address provided by the Customer at the time of contracting or during its performance.
3. The Agreement becomes effective upon the Customer's acceptance of the Offer and remains in effect until both Parties have fully performed their obligations.
4. Changes made by the Contractor to the Agreement and published on the Website in the form of an updated Offer are deemed accepted by the Customer in full.

Additional Terms

1. The Agreement, its conclusion and performance are governed by the applicable legislation of the Russian Federation. Any issues not addressed or not fully addressed in this Offer shall be governed by the substantive law of the Russian Federation.
2. In the event of any dispute arising between the Parties during the performance of their obligations under this Agreement formed on the basis of this Offer, the Parties shall endeavor to resolve the dispute amicably before initiating legal proceedings.
3. The dispute shall be resolved in accordance with the legislation of the Russian Federation.
4. Any disputes or disagreements not resolved by mutual consent shall be settled in accordance with the legislation of the Russian Federation. Pre-litigation dispute resolution is mandatory.
5. The Russian language is designated as the language of the Agreement, as well as the language used in all interactions between the Parties (including correspondence, requests/notifications/explanations, document submission, etc.).
6. All documents required to be submitted under this Offer must be prepared in Russian or accompanied by an official certified translation into Russian.
7. The failure of either Party to enforce any of the terms of this Offer shall not constitute a waiver of its rights, nor preclude the Party from later seeking to enforce such rights in the event of similar or related breaches.
8. If the Contractor's Website includes links to other websites or third-party materials, such links are provided solely for informational purposes, and the Contractor has no control over the content on these sites or materials. The Contractor is not liable for any losses or damages that may result from the use of these links.

Last updated: 2025-06-18